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Retail Customer Processing Time

Standard Processing Time: 2-3 Business Days: We attempt to ship all orders within 2 business day, but depending on volume, we sometimes ship orders in 3 business days.

We do not process orders on weekends or holidays. So, if you placed your order on Thursday, we usually will ship on Friday, but occasionally will not be able to ship out your order until Monday. This processing time does not include transit time which varies based on the shipping method you choose.

Customization Processing Times: If you choose a guaranteed weight range or a custom grip, this will usually add three business days to the entire order’s processing time. If you are ordering multiple items, we recommend placing a separate order for custom items so that the rest of your order is not delayed as well.

Dropship Processing Time: All paddles and most other items on our site are shipped directly from China. However, some items are shipped directly from our supplier. These items usually have additional handling time. Any drop-ship items will have additional shipping info on the product page.

Standard Shipping: It will take you 15 – 29 business days (depend on your location) to get our product via standard free delivery.

Expedited Shipping Policy

To give customers the best experience that is tailored to their individual needs, we offer expedited shipping from multiple carriers. These expedited shipping options are available at checkout. Estimated shipping times are provided based on information provided to us by each carrier. Paddlesshop is unable to guarantee these shipping estimates, as we are unable to affect the length of time a carrier takes to deliver your item. Since the pandemic, most services provided by these carriers are no longer guaranteed as delays have become quite common. This means we have no recourse and are unable to request a refund from the carrier based on an item being late. As a result, we are unable to honor requests for refunds on shipping charges based on an order not arriving within the estimated time. We recognize the disappointment created by a shipment being late due to a carrier delay.

Fast Shipping: It will take you 6-12 business days to get our product via fast delivery.

You can track your order here: